Refund Policy

Last updated: November 19, 2022

Thank you for shopping at WP AI Co-Pilot
All questions related to our products can be answered by our friendly and knowledgeable support engineer team. Alternatively, you can email us at [email protected] or fill out this contact form. If you are unhappy with a purchase for any reason, you can inspect our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

Under the following conditions, words with capitalized initials have defined meanings. In both singular and plural forms, the following definitions have the same meaning.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to WP AI Co-Pilot, 5th floor, Insan Centre, College Rd, Bogura 5800.
  • Goods are items offered for sale through the Service.
  • Orders refer to requests from You to purchase Goods from Us.
  • Service refers to the Website.
  • The website refers to WP AI Co-Pilot, accessible from https://wpaicopilot.com
  • You refer to the individual who accesses or uses the Service, as well as the company or other legal entity on whose behalf such individual accesses or uses the Service.

Your Order Cancellation Rights

Within 7 days of placing your order, you can cancel it without giving any reasons.

If you wish to cancel an order, you must do so within 7 days of receiving the Goods or taking possession of the product delivered by a third party other than the carrier.

You must give Us a clear indication of your decision to cancel before exercising Your right of cancellation. Your decision can be communicated to us in the following ways:

User Accounts and Product Licenses are not transferrable.

If you are a contractual developer or a representative of a person, please ask them to purchase the product from us directly. It saves time on both sides when we follow up support tickets.

The following small points should be taken into consideration

  • As soon as we find out that you are eligible for a refund, we will process it as soon as possible. 
  • There might be times when we want to offer you the chance to resolve your issue on your own, and this will depend on the case.
  • In the event that a client acts in bad faith or misuses the services, we will refuse to refund them.
  • Within seven days of the date of purchase, refunds can only be issued if you request them within that timeframe. It is not possible to process refunds after the 7 day period has passed.
  • There are no refunds for discounted products, upgrades, or renewals of existing subscriptions

Policy Acceptance

You are indicating your understanding of this refund policy when you place an order with us and agree to abide by its terms and conditions whenever you purchase our products. Our refund policy is subject to the following terms and conditions. We strongly urge you not to order if you do not agree with them.

However, you can always check the products on our demo server before purchasing to be sure about the issues. Our contact form is always there to help you.

Our Commitment to Customer Satisfaction

At WP AI Co-Pilot, we stand behind the quality of our products and want to ensure your complete satisfaction. If you purchase one of our products and it does not meet the promises and features as described on the sales page, you are entitled to a full refund within 14 days of purchase.

However, please note that our refund policy does not cover instances where a user simply does not like the product or has changed their mind. We take pride in our products and believe in their value, but we understand that they may not be a fit for everyone. Therefore, we encourage you to carefully review our products and features before making a purchase.

To request a refund, please contact our customer support team with your order details and reason for the refund request. We will process your request as quickly as possible and issue a refund in the original form of payment.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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